1) Are you a ...
  Male Female

2) What is your age?
  15 - 20
20 - 25
25 - 30		 30 - 40
40 -55
55+

3a) On average, how many events per year do you attend at Credit Union Centre?
  1 - 4
5 - 8		0 - 12
More than 12

3b) How many Saskatoon Blades Games do you attend in a year?
  1 - 4
5 - 8
 0 - 12
More than 12

4) Generally speaking, does Credit Union Centre:
  Exceed your expectation
Satisfy your expectations
Not live up to your expectations

5a) How do you rate the overall service you receive from the following departments:
1 = Least Satisfied, 7 = Most Satisfied
  Parking 1  2  3  4  5  6  7 
  Box Office Staff 1  2  3  4  5  6  7 
  Ticket Takers 1  2  3  4  5  6  7 
  Uniformed Security 1  2  3  4  5  6  7 
  Ushering Staff 1  2  3  4  5  6  7 

5b) How do you rate the overall service you receive from the following departments:
1 = Least Satisfied, 7 = Most Satisfied
  Concession Staff 1  2  3  4  5  6  7 
  Merchandise Staff 1  2  3  4  5  6  7 
  Event Staff 1  2  3  4  5  6  7 
  Maintenance Staff 1  2  3  4  5  6  7 
  Management 1  2  3  4  5  6  7 

6) How do you rate the overall consistency of service you receive from the Credit Union Centre staff and/or contracted personnel?
1 = Least Satisfied, 7 = Most Satisfied
 
1  2  3  4  5  6  7 

7) How do you rate the following facility issues?
1 = Least Satisfied, 7 = Most Satisfied
  Cleanliness 1  2  3  4  5  6  7  N/A 
  Sound Quality 1  2  3  4  5  6  7  N/A 
  Score Clock / Video Quality 1  2  3  4  5  6  7  N/A 

8) Have you visited the Backstage Lounge?
1 = Least Satisfied, 7 = Most Satisfied
 
What was your satisfaction level of the service with the Backstage Lounge?
1  2  3  4  5  6  7  N/A 
 
What was your sastisfaction level of the service with the Backstage Lounge Staff?
1  2  3  4  5  6  7  N/A 

9) How do you rate the following areas with regards to Concessions at Credit Union Centre?
1 = Least Satisfied, 7 = Most Satisfied
  Quality of Food?
1  2  3  4  5  6  7  N/A 
  Variety of food offered?
1  2  3  4  5  6  7  N/A 
  Value of food?
1  2  3  4  5  6  7  N/A 

10) How did you learn about this show at Credit Union Centre?
  Radio
Newspaper
 Television
Web-site
Word of Mouth

11) How did you purchase your tickets for this show at Credit Union Centre?
  Ticketmaster Outlets
Ticketmaster by Internet
Ticketmaster by Phone

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